This Privacy Policy describes how Sakal Media Group (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit and use the petopiagala.com website or our App/Web (the “Website”). This policy also outlines your choices regarding your personal information.
By accessing or using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
We may collect the following types of information from you:
- Personal Information You Provide: This includes information you voluntarily provide to us when you:
- Register for a membership: Your name, email address, phone number, address, pet details (name, breed, age, etc.).
- Register for pet events: Your name, email address, phone number, pet details, emergency contact information.
- Make payments for membership or events: Billing address, payment card details (processed through secure third-party payment processors).
- Contact us through the Website: Your name, email address, phone number, and the content of your inquiry.
- Participate in surveys or promotions: Your name, email address, and any other information you provide.
- Submit content (e.g., photos, testimonials): Information included in your submission.
- Automatically Collected Information: When you access or use our Website, we may automatically collect certain information, including:
- Log Data: Your IP address, browser type, operating system, referring website, pages you visit, and the dates and times of your visits.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
- Device Information: Information about your device, including device model, unique device identifiers, and mobile network information.
2. How We Use Your Information:
We may use your personal information for the following purposes:
- To provide and manage Membership Services: To process your membership registration, manage your account, provide member benefits, and communicate with you about your membership.
- To Organize and Manage Pet Events: To process your event registration, communicate event details, ensure safety, and facilitate participation.
- To Process Payments: To securely process payments for membership fees and event registrations.
- To communicate with you: To respond to your inquiries, provide customer support, and send you important notices and updates related to your membership or events.
- To Personalize Your Experience: To tailor content and offers based on your interests and pet information.
- To Improve Our Website and Services: To analyze Website usage, conduct research, and develop new features and services.
- For Marketing and Promotional Purposes: With your consent, where required by applicable law, we may send you promotional emails and newsletters about upcoming events, offers, and other relevant information.
- For Safety and Security: To monitor and ensure the safety and security of our events and the Website.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information:
We may share your personal information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with various operations, such as payment processing, website hosting, email marketing, data analysis, and customer support. These service providers are contractually obligated to protect your information.
- Event Partners: For specific pet events, we may share relevant information with event partners (e.g., sponsors, other participating organizations) to facilitate the event. We will inform you when this occurs.
- Vendors through Membership Drive: As part of your membership benefits, we may share your basic contact information with participating vendors offering discounts or services, but only to facilitate the provision of those benefits to you.
- Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other authorized third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred to the acquiring entity. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.
- With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
4. Your Choices and Rights:
You have certain rights regarding your personal information, subject to applicable law:
- Access and Correction: You may have the right to access and update the personal information we hold about you. You can typically do this through your account settings on the Website.
- Cookies: You can manage your cookie preferences through your browser settings.
To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
5. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Retention of Your Information:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy:
Our Website and services are generally intended for adults. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have inadvertently collected personal information from a child under the relevant age, please contact us immediately, and we will take steps to delete the information.
8. Links to Other Websites:
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes on this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after the posting of changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Contact Us Page.